Our Terms and Conditions

MIRSADA HOFFMANN

Last updated: May 27, 2024 20:59 PM

Please read this Terms of Service ("Terms," "Terms of Service") carefully before using the https://mirsadahoffmann.com/ website (the "Website") operated by Mirsada Hoffmann ("us," "we," "our") as this Terms of Service contains important
information regarding limitations of our liability. Your access to and use of this website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to clients, visitors, users and others, who wish to access and use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.

This agreement ("Agreement") is entered into by and between Mirsada Hoffmann Coaching (hereafter referred to as "Coach") and the undersigned ("Client"). The purpose of this Agreement is to establish the terms of the relationship between Coach and Client to ensure clarity and productivity in the communication and processes involved.

Services provided

Coaching Services: The Coach will provide coaching services as outlined in the specific coaching package selected by the Client. This may include one-on-one coaching, group sessions such as The Parenting Circle or The Village, and various training programs. Services are provided through a mix of in-person, phone, or online platforms, like Zoom as agreed.

 

Scope and Methodology

Coaching will address specific personal situations or general conditions in the Client’s life. The methodologies used will vary and may include direct coaching, mentorship, and other techniques, such as NLP, breathing, and meditation aimed at enhancing the Client's personal and parenting potential.

Client Responsibilities
Clients are expected to be open-minded, participative, and proactive in their coaching journey. All pre-session questionnaires must be completed at least 24 hours in advance. Clients must also notify the Coach more than 24 hours in advance to reschedule a session; otherwise, the session may be forfeited.

Privacy Policy

General: We never share personal information with third-parties nor use site visit information other than to analyze and optimize content and reading experience through the use of cookies.
Newsletter: Subscribers can provide a name and email address to receive free content. Information is not shared, and subscribers can unsubscribe at any time.

GDPR Compliance: In compliance with GDPR, subscribers have the right to be forgotten, which includes erasure of their personal data upon request. ConvertKit, our email service provider, helps ensure compliance through features that manage consent and the handling of EU citizen data.
Intellectual Property.

The Coach retains all rights to any materials provided during sessions and any methodologies used. The Client is granted a license for personal use only and is not permitted to reuse or distribute the Coach’s materials without permission.

Refunds and Cancellations 

No refunds will be issued after coaching sessions or courses have commenced. Clients may cancel services with proper notice, as outlined under Client Responsibilities. The Coach reserves the right to refuse service to anyone at any time, including for non-compliance with terms.

Liability
The Coach is not a licensed psychologist, healthcare provider, or financial advisor. Services provided are for coaching purposes only and should not replace professional advice. Clients are advised to consult with appropriate professionals for issues that fall outside the coaching scope.

Dispute Resolution
Disputes not resolved through negotiation will be settled via arbitration or mediation via telephone. Arbitrators or mediators will be selected through services like rapidruling.com.

Complete Agreement
This document, along with any appendices, represents the full agreement between the Client and Coach, superseding any prior agreements.

Acceptance
By engaging with Mirsada Hoffmann Coaching, the Client agrees to these terms and conditions. All essential terms necessary to a Coaching Agreement are contained herein. Queries and communications should be directed to mirsada@mirsadahoffmann.com